This was my first trip to Bermuda, and to an all-inclusive property, and the experience could not have been any better.
I cannot say enough wonderful things about the staff at this hotel - everyone is so kind and thoughtful, friendly and sincere. Of particular note, Miss June Ann was the first face we saw upon our arrival, and the hotel could not have a better face for their property. She is a very lovely person who provides much information and insight. The restaurant captain, Matthew and his assistant Raymond, were faces that we saw every day (EVERY day!) for breakfast, lunch and dinner. They always made us feel welcome. And while the entire wait staff is great, David, Belden, Michael and Feliciano were just amazing in their service and friendship.
The best part of this trip to Grotto Bay is also the hardest part of leaving: these wonderful people who make Grotto Bay Beach Resort a memorable place, a warm and friendly atmosphere, and quick-made friends. I will always remember my first trip to Bermuda, but I will often think fondly of the Grotto Bay Resort and of these amazing people.
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